Delivery and Access
Last updated: 17 October 2026
Everything we sell is delivered online. Nothing is shipped, there are no delivery charges and you do not need to give a postal address.
When you receive it
| Step | When |
|---|---|
| Button to open your library on the confirmation page | Immediately after the payment is confirmed |
| Email with your personal access link | Within a few minutes, usually less than one |
| Payment receipt from Stripe | Within a few minutes |
| Advisory address and how to start (advisory plans) | On the confirmation page, in the email and in your library |
What is delivered
Each course contains 8 written lessons with worked examples, tasks and templates. A plan contains all 6 courses (48 lessons). Every lesson is available at once, from the first minute: nothing is released later. You read the lessons in your personal library on any device, and you can print any lesson or save it as PDF from the same page. Templates are shown as tables you copy into your own spreadsheet.
How the advisory starts
On the Guided and Partner plans, send your first email to advisory@varelloideas.com from the address you bought with, within 90 days of the purchase. Your advisory weeks start that day and run consecutively. Replies arrive within 2 working days on Guided and 1 working day on Partner, Monday to Friday, 9:00 to 18:00 Lisbon time. Details are on the advisory page.
How access works
There is no account and no password. Your access link is personal and digitally signed. If it expires or you lose it, you can get a new one at any time, for free, from Resend my access, using the email you bought with.
Please do not share the link. Sharing it is a breach of the terms and may lead to access being withdrawn.
What you need
- An email address you can access.
- A phone, tablet or computer with an up-to-date web browser.
- A spreadsheet program, such as Excel, Google Sheets, LibreOffice Calc or Numbers, to fill in the templates.
How long you keep it
Access to the lessons is for life, meaning for as long as Varello Ideas exists, with no further payment. Lessons you print or save are yours to keep under the licence. If we ever close, we give every customer at least 90 days' notice by email.
If your access does not arrive
- Check your spam, junk or promotions folder and search for Varello Ideas.
- Check that the email address you typed at checkout is correct.
- Request a new link at Resend my access.
- Still nothing? Write to support@varelloideas.com and we send it by hand, normally on the same working day.
If we cannot deliver what you bought, you receive a full refund.
Where we sell
We sell worldwide to adults and businesses, except where international sanctions forbid it. Prices are in euros wherever you are.
Contact
Maria Eduarda Ribeiro, R. Serpa Pinto 27, 7520-241 Sines, Portugal
support@varelloideas.com · +351 926 865 115 · Monday to Friday, 9:00 to 18:00 Lisbon time